Business Analyst

Business analysts work with organizations to help them improve their processes and systems. They conduct research and analysis in order to come up with solutions to business problems and help to introduce these systems to businesses and their clients. Business Analysts look at how a company operates- conducting research and analyzing data to develop their knowledge- and suggest methods for the company to improve their practices and process. This is usually done with the aim of helping the company to make money, solve existing business problems and better achieve their goals.

Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. The business analyst position requires both hard skills and soft skills. Business analysts need to know how to pull, analyze and report data trends, and be able to share that information with others and apply it on the business side. Not all business analysts need a background in IT as long as they have a general understanding of how systems, products and tools work.

BAs engage with business leaders and users to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value. They must articulate those ideas but also balance them against what’s technologically feasible and financially and functionally reasonable. Depending on the role, you might work with data sets to improve products, tools, software, services or process.

IT business analysts are experts in both business administration and information technology. Their primary responsibilities include liaising between IT and the executive branch, improving the quality of IT services, and analyzing business needs. IT business analysts are responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties. The best IT business analysts have exceptional interpersonal skills as they need to act as a communication link between the IT Executive and Clients. Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits.

Business Analyst Roles and Responsibilities:

  • Liaising between the IT Executives and the Clients.
  • Acting as an information source and communicator between development team.
  • Understanding strategic business needs and plans for growth.
  • Enhancing the quality of IT products and services.
  • Analyzing the design of technical systems and business models.
  • Utilizing IT data for business insights.
  • Analyzing business needs.
  • Sourcing and implementing new business technology.
  • Finding technological solutions to business requirements.
  • Producing reports on application development and implementation.
  • Deliver bug free application or website to clients within the time span.


Business Analyst Qualification and Requirements:

  • Degree in computer engineering, business administration, or related field.
  • Proven experience as a Business Analyst position
  • Excellent problem-solving skills.
  • Analytical mindset.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Advanced technical skills.
  • Excellent documentation skills.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • A track record of following through on commitments.
  • Excellent planning, organizational, and time management skills.
  • Experience leading and developing top-performing teams.
  • A history of leading and supporting successful projects.